DESCRIPTION

Collecting money is an important part of the overall business.
The skills needed to become a Cash Collection Professional are complex; you don’t just need to be knowledgeable of the collection techniques and be an excellent communicator, but also need to sell yourself to customers and to your own salespeople, as well. Our Virtual coaching session offers you the opportunity to discuss your specific questions with seasoned Cash Collection Professionals, in a virtual classroom.
Do you face issues with customers, or with people from within your own organisation? We will provide you with tips, tricks and insights.

IT IS DESIGNED FOR

Those delegates who have earlier attended our Cash Collection digital training courses, or Level 4 Diploma Course presented by Klass Academy.

Delegates who need to chase customers for payments, on the telephone, face to face or via e-mails and letters.

COMPOSITION & DURATION

Content is tailored to the attendees
6-12 delegates
Discussion will be recorded
Takeaways will be shared with the participants

1:30 hours