DESCRIPTION

Collecting money is an important part of the overall business. Timely collections ensure good cash flow, minimise the need for bank borrowing, lessen the possibility of crippling bad debts and maximise profits.

The skills needed to become a Cash Collection Professional are complex:

• you need to be an excellent communicator,
• a master of cash collection techniques,
• selling yourself to customers,
• whilst at the same time juggling the sales and finance of your company.

COURSE CONTENT

Cash Collection and Credit Control
Cash Collection techniques
Closing the Call
Improving Payments from Large Powerful Customers
Third party Collection
Legal Action
Insolvency
Export and Documentary Credit Overview
Improving Collection Letters and Emails
Blockchain technology

IT IS DESIGNED FOR

Those cash collection professionals who want to deepen their business skills and capacities to successfully chase payments and negotiate with customers.

COMPOSITION & DURATION

The live course consists of 4 full days training
It focuses on both theory skills development
60 % of the training is practical group exercises
It is closed with a full day written exam
5 days

PICTURES FROM OUR CLASSES