Level 4 Diploma Live Course: Cash Collection
(5 days)

InstructorKlass Academy
TypeOnsite Course
DateMar 1, 2020 - Mar 1, 2020
Seat0/10
Price€ 3499

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Business & Soft Skills

Accounts Receivable
Cash Collections Techniques
Documentary & Export Credit Collection
Effective Writing Techniques
Financial Analysis
Negotiation
Secured Payments
Telephone Communication Techniques
Analytical skills
Assertive communication
Conflict management skills
Influencing
Interpersonal skills
Listening
Prioritising
Relationship building
Time management
DESCRIPTION

Collecting money is an important part of the overall business. Timely collections ensure good cash flow, minimise the need for bank borrowing, lessen the possibility of crippling bad debts and maximise profits.

The skills needed to become a Cash Collection Professional are complex:

• you need to be an excellent communicator,
• a master of cash collection techniques,
• selling yourself to customers,
• whilst at the same time juggling the sales and finance of your company.

COURSE CONTENT

Cash Collection and Credit Control
Cash Collection techniques
Closing the Call
Improving Payments from Large Powerful Customers
Third party Collection
Legal Action
Insolvency
Export and Documentary Credit Overview
Improving Collection Letters and Emails
Blockchain technology

 

IT IS DESIGNED FOR

Those cash collection professionals who want to deepen their business skills and capacities to successfully chase payments and negotiate with customers.

 

COMPOSITION & DURATION

The live course consists of 4 full days training
It focuses on both theory skills development
60 % of the training is practical group exercises
It is closed with a full day written exam
5 days

 

PICTURES FROM OUR CLASSES