Cash Collection Module: 7 e-classes

InstructorKlass Academy
TypeOnsite Course
DateSep 1, 2019 - Jun 1, 2020
Seat67/0
Certificate70% of quiz marks
(1 ratings)
Price€ 1091

CONTACT US

Business & Soft Skills

Accounts Receivable
Cash Collections Techniques
Financial Analysis
Lean practices and Process mapping
Negotiation
Planning
Proper use of English in business
Telephone Communication
Writing techniques
Assertiveness
Attentive listening
Collaboration
Influencing
Prioritising
Time management
DESCRIPTION

In the same way that salespeople are in competition for business, credit controllers are in competition for cash. Pursuing payments either on the telephone, face to face, or via e-mails requires specific cash collection techniques. With this complete Level 2 digital training course accredited by NCFE, candidates will learn the fundamentals of cash collection; how to deal effectively with difficult situations and how to be successful in chasing small or large customers.

 

COURSE CONTENT

Planning your cash collection call
Behaviours to deal with
Negotiation styles
Negotiation flow
Improving payments from large customers
Effective Collection Calls
Collection letters
Cash Collection Exam

 

IT IS DESIGNED FOR

Anyone selling goods or services on credit terms and involved in cash collection. People who pursue payment on the telephone, face to face or via e-mails and letters.

 

COMPOSITION & DURATION

7 e-classes
64 chapters including

• 173 short videos
• 148 interactive exercises and
• 7 summary quizzes

Supplementary materials
Exam in 45 minutes
10 hours

1. Planning your collection call e-class

InstructorKlass Academy
TypeOnline Course
DateSep 1, 2019
Student Enrolled12
Price€ 139
Course

2. Customer behaviours to deal with e-class

InstructorKlass Academy
TypeOnline Course
DateSep 1, 2019
Student Enrolled7
Price€ 139
Course

3. Negotiation styles e-class

InstructorKlass Academy
TypeOnline Course
DateSep 1, 2019
Student Enrolled6
Price€ 139
Course

4. Negotiation flow e-class

InstructorKlass Academy
TypeOnline Course
DateSep 1, 2019
Student Enrolled6
Price€ 159
Course

5. Improving payments from large companies e-class

InstructorKlass Academy
TypeOnline Course
DateSep 1, 2019
Student Enrolled6
Price€ 159
Course

6. Effective collection calls e-class

InstructorKlass Academy
TypeOnline Course
DateSep 1, 2019
Student Enrolled6
Price€ 139
Course

7. Impactful collection letters and e-mails e-class

InstructorKlass Academy
TypeOnline Course
DateSep 1, 2019
Student Enrolled6
Price€ 139
Course

Cash Collection Exam

(2 ratings)
InstructorKlass Academy
TypeOnline Course
DateJan 1, 2020
Student Enrolled25
Price€ 139
Course
Final Quiz